Lead Response Time

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Occasional Contributor

Is there a way to see average lead response time by sale rep?

1 Accepted solution

Accepted Solutions
Anonymous

Hey @Dawid this feature is not currently available, but I think it would be awesome feedback to leave on this existing feature request: https://community.hubspot.com/t5/HubSpot-Ideas/Track-Account-User-Activity-Tracking/idi-p/2378

5 Replies 5
Anonymous

Hey @Dawid this feature is not currently available, but I think it would be awesome feedback to leave on this existing feature request: https://community.hubspot.com/t5/HubSpot-Ideas/Track-Account-User-Activity-Tracking/idi-p/2378

Occasional Contributor

Hi Smiley Happy

 

How can I get to know about response time by using hubspot.

Community Manager

Hi @Swati,

 

What type of information are you looking for? @Anonymous linked to an idea around a similar functionality, so if you are looking for a feature similar to that, I would recommend upvoting that idea.

 

If you are looking for something else, please let me know. The more details, screenshots and information you can provide, the better the Community can assist.

 

Thank you,
Jenny


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Occasional Contributor

Please help me help me to get email response time for all my open deals in HubSpot.

Occasional Contributor | Diamond Partner
Hey! I figured this out and build that exact report in HubSpot. I too was surprised that HubSpot didn't have this report natively. I built a workaround using HubSpot workflow and webhook, Zapier and Google Sheets. I've implemented it for a few clients in our agency and it's working great so I created a tutorial on how to set it up. Also would be happy to help anybody trouble shoot while setting this up so we can get it working for you. https://www.revenueriver.co/thecuttingedge/what-is-your-companys-lead-response-time