How can I search contacts that have viewed a video? We are integrated with Vidyard
Hey @andrew19 – I've been working on some tools on my end that help to enable searching contacts that have viewed a video. It's separate from Vidyard but I'd be glad to show you around. I'll send you a message to share more info!
Thank you for your time and for going over the possible options we could use, within the confines of our HubSpot components, to report on videos views.
I also appreciate the ideas for capturing user interactions to our videos.
I was also really impressed with the forms and video features, your own solution can provide and its integration with HubSpot.
We use the Wistia HubSpot integration for this. Wistia allows you to create lists on HubSpot from video plays, and they also update the contact records with individual video plays.
We use this to understand the actual impact of video.
Furthermore, we have created lists for:
- leads that have watched video
- leads that haven't watched video
- customers that have watched video
- customers that haven't watched video
Then used Databox to calculate the closing rate between leads turning to customers that watched and haven't watched video to see if there was any difference.
We found that leads that watched video close 3X at a higher rate than leads that haven't watched video.
How can I search contacts that have viewed a video? We are integrated with Vidyard
Hello Gabriel
Thank you for your response and you have detailed exactly what I am looking for.
But we are using Vidyard, based on a HubSpot recommendation, and we cant use Wistia as it is not compatible with our plan, as it requires the Marketing Hub?
We are using the CMS module and Sales Pro and we need to create the list you have defined in Sales Pro. I can see on an individual contact the data we are looking for, but we need to define the users who have watched our Video's.
Clearly the data is being collected - how do we surface this?