Dashboards & Reporting

Glenm
Member

Hard Bounce report

SOLVE

I am looking to build a report of hard bounces from either a specific template or sequence.  Please advise.

 

Thank you!

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hard Bounce report

SOLVE

Hi @Glenm,

 

This is only possible for sequences, as far as I know.

 

In the free CRM (which it looks like you're on?), you would create a list for that. Navigate to Menu > Contacts > Lists > Create list > Contact-based > Active list. Set the list filters like below:

 

karstenkoehler_0-1643897391843.png

 

Replace 123,456,789 with the ID of your sequence. You can find that ID under Menu > Sequence> Manage and then clicking on a sequence. It's the second number in the URL. (The first is your portal ID.)

 

https://app.hubspot.com/sequences/this_is_your_portal_id/sequence/this_is_the_sequence_id/edit

 

Let me know if that answers your questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hard Bounce report

SOLVE

Hi @Glenm,

 

This is only possible for sequences, as far as I know.

 

In the free CRM (which it looks like you're on?), you would create a list for that. Navigate to Menu > Contacts > Lists > Create list > Contact-based > Active list. Set the list filters like below:

 

karstenkoehler_0-1643897391843.png

 

Replace 123,456,789 with the ID of your sequence. You can find that ID under Menu > Sequence> Manage and then clicking on a sequence. It's the second number in the URL. (The first is your portal ID.)

 

https://app.hubspot.com/sequences/this_is_your_portal_id/sequence/this_is_the_sequence_id/edit

 

Let me know if that answers your questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.