I am confused with the Forecast tool. The default 'Forecast category' of 'Pipeline', 'Best Case', 'Commit' are all based on the 'Close Date' but none of these are actually closed yet. Would it not be best to list the stages/forecast category based on the 'Create Date'? Is there any way to change this?
The forecast tool relies on the close date, correct, and this cannot be changed to the create date, as far as I know.
One of the reasons for this is that the forecast tool is supposed to show you when you can expect a certain amount of revenue to close. The assumption is that the information when revenue will close is much more insightful and important then the information about when potential revenue entered the system. As a sales manager or CEO, you want to know when you can expect a certain amount of money to come.
The create date wouldn't provide this information. It would simply tell you that in a given month you entered opportunities of value X. With each passing week or month, these would move into the past in your fictional create-date-based forecast – and now you would have to look in the past to see revenue that's closing now.
The forecast tool relies on the close date, correct, and this cannot be changed to the create date, as far as I know.
One of the reasons for this is that the forecast tool is supposed to show you when you can expect a certain amount of revenue to close. The assumption is that the information when revenue will close is much more insightful and important then the information about when potential revenue entered the system. As a sales manager or CEO, you want to know when you can expect a certain amount of money to come.
The create date wouldn't provide this information. It would simply tell you that in a given month you entered opportunities of value X. With each passing week or month, these would move into the past in your fictional create-date-based forecast – and now you would have to look in the past to see revenue that's closing now.