Dashboards & Reporting

JDaoud
Member

Failed to hide tracking activity

SOLVE

Hi there,

I am trying to hide 1 Email Tracking activity from a contact's contact record. After navigating to the contact's profile page from tthe Hubspot dashboard, I clicked on 'Hide' but am receiving an error message that reads 'Failed to hide tracking activity'. Please see screenshot below.

How can I hide this 1 Email Tracking activity? 

Screen Shot 2022-02-11 at 1.50.46 AM.png

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Failed to hide tracking activity

SOLVE

Hi @JDaoud,

 

These errors are usually browser or extension related – could you try another browser? Alternatively, clear your cache and cookies and disable all browser extensions for a moment.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Failed to hide tracking activity

SOLVE

Hi @JDaoud,

 

These errors are usually browser or extension related – could you try another browser? Alternatively, clear your cache and cookies and disable all browser extensions for a moment.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

JDaoud
Member

Failed to hide tracking activity

SOLVE

Hi Karsten, using a different browser worked! Thank you very much!

0 Upvotes