Exclude sequences from activity counts and leaderboards

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New Contributor

Our sales team sends out emails (both individual and automated through sequences), however this is interferring with our activity leaderboards since someone who sends 100 sequences shows on the leaderboard as having 100 activities.

We want to be able to track just the emails that are manually sent versus those that are sent via sequences (for purposes of the leaderboard). Does anyone know how this can be done? We can't exclude the subject line text (e.g., exclude subject that contains "Checking in") because if someone responds to an email, then "Re: Checking In" would also be excluded. Any help here would be greatly appreciated!

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Community Manager

HI @AcanelaTravel,

 

Currently this is not a functionality of the tool. If you would like to see this functionality implemented in the future I would recommend creating an idea in the ideas forum.

 

Thank you,
Jenny


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Regular Contributor

@AcanelaTravel 

 

Couple questions for you;

 

Do you have any properties on the records that would indicate it was part of a sequence? 

 

Is there consistency to the name convention of the sequences? Ex. They all contain subject checking in? Or could they have a bunch of different subject lines?

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