Dashboards & Reporting

Zimmy
Member

Email Status

SOLVE

When I send an email from the contact page, what does it mean when the email status is listed as "Bounced"?

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1 Accepted solution
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Email Status

SOLVE

If a recipient's email address has previously bounced HubSpot's system, he or she will not be sent email via HubSpot CRM. An email bounce is an automated message from the recipient's mail server informing the sender about a delivery issue.

If you know that email address is valid and believe the bounce was caused by a temporary server issue, please link the contact record below and I can investigate further. 

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1 Reply 1
roisinkirby
Solution
HubSpot Product Team
HubSpot Product Team

Email Status

SOLVE

If a recipient's email address has previously bounced HubSpot's system, he or she will not be sent email via HubSpot CRM. An email bounce is an automated message from the recipient's mail server informing the sender about a delivery issue.

If you know that email address is valid and believe the bounce was caused by a temporary server issue, please link the contact record below and I can investigate further. 

0 Upvotes