Deals missing from Deals Won and Lost report

[jeffhaessler]

The Deals Won and Lost report in the dashboard is not picking up some of my closed-won deals.   See screenshots below - there is a closed-won deal with a date of May 15, 2018, but the dashboard report shows 0 deals:

They are from the same pipeline. 

[PWendel]

I have this same issue.  My report is pulling from Closed date, but still not all of them are showing up.  Any other ideas??

[kvlschaefer]

Hi @PWendel,

Thank you for reaching out!

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Kristen

[Phil_Vallender · Accepted solution]

Hi @jeffhaessler

Is it possible that your dashboard report is looking at deals by create date rather than close date? 

[jeffhaessler]

Thanks Phil, I see that it is indeed set up by create date by default.  However I don't have the option to change this:

[Phil_Vallender]

Hi @jeffhaessler

Hmm, is that a default report? Unless you have Sales Professional or the Reporting Add-on, I dont think you can customise those.