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Deals >> Create Report

Kmoloo
Top Contributor | Gold Partner
Top Contributor | Gold Partner

When under Deals and clicking Options >> Create Report:

 

If you don't have the paid Marketing Hub product, this link generates a page with an endless loading message: 

 

http://take.ms/BsQAb

 

Can the product team insert some sort of prompt saying you need the Marketing Hub for that?  Thx.

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1 Accepted solution
edjusten
Solution
HubSpot Employee
HubSpot Employee

Hi @Kmoloo That link isn't related to a paid marketing hub, but instead the Reporting Add-On, which can be activated from either the marketing or sales hubs. Find out more about the Reporting Add-On and activate a 10-day free trial here.  The window should resolve to a pop-up (screen-shot below) that includes a video and sign-up form for the free trial. 

 

If these aren't available, there may be a browser extension that is blocking the pop-up from fully loading. Can you check in either an Incognito or other browser?

 

Thank you,

Ed Justen

 

reportingadd_on.png 


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edjusten
Solution
HubSpot Employee
HubSpot Employee

Hi @Kmoloo That link isn't related to a paid marketing hub, but instead the Reporting Add-On, which can be activated from either the marketing or sales hubs. Find out more about the Reporting Add-On and activate a 10-day free trial here.  The window should resolve to a pop-up (screen-shot below) that includes a video and sign-up form for the free trial. 

 

If these aren't available, there may be a browser extension that is blocking the pop-up from fully loading. Can you check in either an Incognito or other browser?

 

Thank you,

Ed Justen

 

reportingadd_on.png 


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Kmoloo
Top Contributor | Gold Partner
Top Contributor | Gold Partner

Interestingly, this Hub ID has the reporting add-on and had it at the time of my post.  However, now, when trying to perform the same reporting creation, the link works properly and takes me to a customization screen.

 

So, it's working now, thanks.

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