Deals Board Ammount total error

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New Contributor

Hi! 

I´m having a problem with the total amount showed under the pipeline stages, under deals > Board view.

 

This total is making weird things, just adding some deals, and when i update a deal amount with the same amount, the total gets updated, 

 

Somebody got a similar problem? 

Thanks in advance!

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Resident Expert

@JuanAlbis can you post a screenshot? If you are looking at deal forecast you may not see things in a status less than closed-won. 

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New Contributor

Hi! No, i mean the Deal Screen in "Board view" See attached screenshot; 

bug.jpg

 

 

I´ve hidden the name of the clients, but as you see in the third column, the amounts of the deals are showing, but the total is not adding it well, 

 

Looks like a bug, but I don't really know,  any help would be appreciated! 

Thanks

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Resident Expert

@JuanAlbis What is the heading of the deal stage? Each deal stage is set up as a percentage of a possible win. This percentage may change your total.  Closed won is 100% so the total is always 100%

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New Contributor

Hi! 

Yes

i have this configuration in the pipeline; 

Captura de pantalla 2020-01-17 a las 17.44.11.png

 

So this percents are affecting to the total in Delas > Board view? 

And how affects to it? Just showing the percent of the total? 

Thanks in advance!

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Resident Expert

@JuanAlbis 

 

Please see this - https://knowledge.hubspot.com/deals/set-up-and-customize-your-deal-pipelines-and-deal-stages

 

I am not sure which language your CRM is in.  If it is in Portuguese then there is a person I can tag.

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