Dashboards & Reporting

EKudors
Member

Dashboard Data Is Not Working

So recently I started using Hubspot, but I see that I have already a problem. 

 

When I go to my dashboard I see that I have no permission to view data. But I am the only user and the owner of this account. 

 

So how can that be possible? 

 

image-Mar-05-2021-10-45-13-65-AM.png

0 Upvotes
3 Replies 3
smoore
Contributor | Elite Partner
Contributor | Elite Partner

Dashboard Data Is Not Working

Hi there!

 

It may depend on which type of HubSpot package you have since each package has access to different hubs and reports. If you do have the correct package, do you have the HubSpot tracking code on your website?

 

I hope this points you in the right direction. 

HubSpot Community Signatures.png

 

 

 

Sandy Moore
TiphaineCuisset
Community Manager
Community Manager

Dashboard Data Is Not Working

Hi @EKudors 

 

Thank you for reaching out. 

 

I can see that on your account. This is strange as with a free account you don't have access to the website tool or the blog tool for example - I have reached out to the team regarding this and will let you know when I have an update on this

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


TiphaineCuisset
Community Manager
Community Manager

Dashboard Data Is Not Working

Hi @EKudors 

 

Thank you for your patience. 

 

I can confirm that it's because your subscription doesn't give you access to this report. The message should have been improved now. 

 

Thank you!

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes