Combine report data

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Regular Contributor

I would like to show a report on the dashboard that combines the total talk time and total number of dials for each rep.  So if you make 70 dials in a day and have 50 minutes of talk time, that would show as 120 on the graph.  Is this possible?

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Community Manager

Hi @Conzo427,

 

This is not currently a functionality of the tool. For a full list of what calling reports are available, I wanted to share this resource.

 

Thank you,

Jenny


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Occasional Contributor

Hi @Conzo427 

 

You can use a third party software that integrates with HS for building customised dashboard reports. For sales reporting as well as forecasting purposes, we have been using it at our company. If you want to know, I'll share the app with you.

 

Cheers

Sam

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