Dashboards & Reporting

AHarrison53
Participant

Cannot See My Own Activity

SOLVE

I am unable to see my own activity when I go to my contact page. For example, I have sent emails, logged tasks, etc. and they are all visible on the contact pages of the contacts associated with them.

 

However, when I go to my own contact page to get a summary of my own activity, that data does not synch. 

Below is a screen shot of the Contact's page that I've had a lot of activity with. 

AHarrison53_0-1717025380564.png


You can see that when I go back to my own page, none of that activity is there. It is also not under the emails tab. I have tasks assigned to me that also do not show up here or under the tasks tab.

AHarrison53_2-1717025717535.png


I have had Hubspot agents tell me that I can create a dashboard or export activity data. Neither of these options are helpful to me. I want to be able to see all of my activity like I clearly can on other contact's pages. 

Any help would be greatly appreciated as I have spent hours on this issue now, thanks so much. 

 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Cannot See My Own Activity

SOLVE

Hi @AHarrison53,

 

The contact activity timeline you're looking at is filtered. Can you confirm that the filter does not exclude activities you're expecting to see?

 

karstenkoehler_0-1717042830785.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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0 Upvotes
5 Replies 5
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Cannot See My Own Activity

SOLVE

Hi @AHarrison53,

 

The contact activity timeline you're looking at is filtered. Can you confirm that the filter does not exclude activities you're expecting to see?

 

karstenkoehler_0-1717042830785.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
AHarrison53
Participant

Cannot See My Own Activity

SOLVE

Hi Karsten, I am still having this issue. Any ideas?

0 Upvotes
AHarrison53
Participant

Cannot See My Own Activity

SOLVE

Hi there. No, all of the information I want to see (emails, meetings, tasks, calls, etc.) is not being filtered out:

AHarrison53_0-1717195534755.png


It is because my User ID is different than my Contact ID or something?

0 Upvotes
AHarrison53
Participant

Cannot See My Own Activity

SOLVE

Hi there. No, all of the information I want to see (emails, meetings, tasks, calls, etc.) is not being filtered out:

AHarrison53_0-1717086363215.png

 

0 Upvotes
dna918
Member

Cannot See My Own Activity

SOLVE
Thanks for great help my problem solved now as well
0 Upvotes