Dashboards & Reporting

CDobson2
Miembro

Call time stamp report

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Looking for a way to create a report that shows the time of day most calls & connects are being made. It can be a line graph or something that I can see if most calls are made in early morning/mid-morning/etc.

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karstenkoehler
Solución
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

Call time stamp report

resolver

Hi @CDobson2,

 

This is very much possible, in the custom report builder: https://knowledge.hubspot.com/reports/create-reports-with-the-custom-report-builder

 

You would filter the report by call outcome = connected, then display this:

 

karstenkoehler_0-1722317178251.png

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Respuestas 2
karstenkoehler
Solución
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

Call time stamp report

resolver

Hi @CDobson2,

 

This is very much possible, in the custom report builder: https://knowledge.hubspot.com/reports/create-reports-with-the-custom-report-builder

 

You would filter the report by call outcome = connected, then display this:

 

karstenkoehler_0-1722317178251.png

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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DSharma02
Colaborador

Call time stamp report

resolver

Hi @CDobson2 , 

 

HubSpot doesn’t have any such “Time of Day” dimension foir creating report. But you can create below reports regarding to call feature:

DSharma02_0-1722312373120.png

Though HubSpot offers these call-related reports, having a “Time of Day” dimension would be very beneficial. It would allow for more granular analysis and better scheduling decisions. You can add the same to the community's idea portal.

Thanks!

 

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