Calculation Time between custom date and now wont show in metrics

JHansen7
Participant

Hi my sales team are using a custom property for the date of the first meeting in deals and I would like to show them the amount of days, on average it is since that date, in the new metric setup. 

When I create a calcultation property 

with the calculation property type set as Times since that custom date property, I can't get it to show up in the metric chooser. 
I created a calculation property with the type Time between and this property shows up under metrics. Is this deliberately? 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hi @JHansen7,

 

I just confirmed on my end, too - the product team seems to have omitted this for now. You could request this from the product team in the ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

0 Upvotes
5 Replies 5
TonmoyBaidya
Participant

Hi @JHansen7 ,
If you want a "time since" property, you have to create a property that keeps track of today's date using workflows or custom marketplace integrations. Then, you want to create a time between from that date to "today's date".
If you need a hands-on solution to any complex issues, feel free to inbox me.
If this solves your problem, please mark it a solution! Cheers!

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

@TonmoyBaidya please be careful not to share misinformation - there's no need for a today's date property here. HubSpot provides time since properties out of the box through calculation properties. (The question was how to display these in the deal metrics - not how to create them.)

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
JHansen7
Participant

Hi Josefina, 

Thanks for getting back to me. No not the custom report builder, but directly in the deals pipelines metric overview: Screenshot 2025-12-12 at 23.41.34.png

When I choose add new metric the calculated property wont show. 

Screenshot 2025-12-12 at 23.40.47.png

It works with the calculated property type Time Between but not Time since

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hi @JHansen7,

 

I just confirmed on my end, too - the product team seems to have omitted this for now. You could request this from the product team in the ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
JOB3
Community Manager
Community Manager

Hi @JHansen7, thanks for reaching out to the community ! 🚀 I understand that one of your new Time Since calculation properties is not showing as a field to add to the Custom report builder, is that correct ? Time Since properties are eligible to show in the custom report builder. However, if you created the property just now, you probably have to refresh the custom report builder page so that the new property  shows. Let us know if the issue persists after trying the refresh solution.

    - Josefina, Community Moderator 

0 Upvotes