Hi there, I've encountered a bug in the records that are exported form the Deals list. Steps to reproduce:
1. Navigate to the Deals List (Sales » Deals)
2. Select All Pipelines to view all pipelines
3. Refresh. All Pipelines should be selected. Note the number of deals in view (beneath the "Deals" title)
4. Click "Export" to start the export process. Note the number of deals listed in the dialog (different than the number listed in step 3)
5. Click to export the list. Upon receipt, the number matches the number of records from the export settings, rather than all available deals.
A temporary workaround can be accomplished by selecting a different pipeline, then reselecting "All Pipelines". Upon export, the dialog and output are correct and match the total number of deals.
I've followed the above steps and am able to reproduce in both my production and a sandbox enviornments.
Thank you for bringing this issue to our attention!
I understand that you have encountered a bug when exporting records from the Deals list across all pipelines. It appears that the number of deals exported does not match the number of deals in the view.
I will reach out to the HubSpot product team and inform them about this behavior as well as provide them with the steps to reproduce the issue. Additionally, I'll include the error report you have provided, along with the attached GIF recording that demonstrates the problem.
Rest assured that the product team will thoroughly investigate the matter and take the necessary steps to address it. Once I receive an update or resolution from them, I will share it with you here 😊
I would like to share some updates regarding this topic. The investigation continues, the product team is reviewing this thoroughly and they have managed to reproduce it from their side. This has become one of their priorities to resolve it as soon as possible for all users. They confirmed to me that it is a bug that will take some time to be solved since it is not yet clear what causes it, but please don't worry, I am waiting for every update on this topic to share it with you.
