Average Number of Calls Report

[dmattauch]

It seems like i can't average the number of daily calls in the report : 

Is there any workaround?

I want to know the average number of daily calls per sales agent.

Many thanks

David

[TeyT]

Any update on this Hubspot team?

[kvlschaefer]

Hi @TeyT,

Thanks for reaching out! 

It's currently not possible to display the average number of calls per day with the reporting tool. The average would have to be calculated prior to adding the properties to the report using a calculation property. 

I wanted to share this workaround from @jforte for a similar question in the Community. 

Hope this helps!

Best,

Kristen 

[Shay_B]

I'm assuming similar, I'd like to see the avg # of tickets opened a day, don't seem to be able to do that

[hs-jcir]

I couldn't agree more. Not only for sales activities but also for other objects as well.

[kvlschaefer]

Hi @dmattauch 

Thanks for reaching out! Averages can be applied to eligible metrics (numeric fields) in the custom report builder. For # of sales activities, we can only display them by distinct count. The outcome would be a report that displays the total number of calls per day per user in this case. 

@Eabhan, @Huble_Connor, @willsmith, @MatthewShepherd  do you have any suggestions for how to report on the average count of daily sales call per user? 

Thanks,

Kristen 

[thomqe]

We really do need this feature!  has there been any progress on this since the question was asked? 

@Eabhan, @Huble_Connor, @willsmith, @MatthewShepherd  do you have any suggestions for how to report on the average count of daily sales call per user?