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May 13, 2020 5:27 AM
Hello - we utilise tasks to take action on a contact or deal, I can see that I can associate those tasks to a person or deal, but how can I attribute success to that task for helping create or close a deal?
An integration we have places information from that platform into a task in Hubspot, so looking for the best way to measure returns on that integration as a channel.
May 14, 2020 6:35 AM
Hi @CarlyStevens,
Thanks for reaching out.
Have you tried to create a custom report (https://knowledge.hubspot.com/reports/create-custom-reports).
You could create a cross-object report and include deals and activities. Since a task counts as an activity you'll be able to report about both (the deal and task).
I hope this helps.
Take care!
Jess
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May 15, 2020 4:57 AM
Thanks Jess, I'll try this..