Jan 30, 2018 4:37 PM
As subject says, I noticed the activity feed will show contacts have opened my sent emails when in reality it was me going back and opening old sent emails. Is there a way to fix this so that it is accurate when it says a contact opened the email?
Solved! Go to Solution.
Sep 19, 2018 12:44 PM - edited Sep 19, 2018 12:55 PM
The linked article discusses Outlook, what about Gmail? I have the same issue. Hubspot notifies me the email was opened by the recipient, but it was really me that opened it.