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Ready to build your local HubSpot community?
HUG leaders host events, spark connections, and create spaces where people learn and grow together.
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Customer Success Team Resources are currently available in English & Spanish, and we are working on localizing them into additional languages.
Access the Spanish resources here
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Events Get Started Optimize July 24, 2025
🚀 Unlock the Full Power of HubSpot with Small Group Coaching
Ready to turn your HubSpot challenges into wins? Our Small Group Coaching sessions give you the space to ask real questions, solve real pro... -
Events October 16, 2023
This Month's Recommended HubSpot User Groups (Check Back Monthly!)
Join a HUG (HubSpot User Group) to learn more about our software and tools in a peer-led format! HUGs help customers level-up their knowle... -
Get Started May 25, 2023
Welcome HubSpot Customers!
Welcome HubSpot Customers! We are delighted to have you here on our Customer Success Community Page. Want to know what you will find here?... -
Optimize Service February 27, 2026
Reducing Your Tickets' Average Time To Close
Three quick steps to reduce your tickets' average time to close -
Marketing February 25, 2026
Mastering the AI Era: The Loop Marketing Playbook
Stop fighting the AI noise and start winning with the Loop Marketing framework. Learn how to combine AI efficiency with human authenticity ... -
Optimize Sales December 30, 2025
Unlocking Data Insights From Closed Deals
Turn simple data collection from closed deals into a feedback loop of business intelligence -
Optimize Sales Service December 30, 2025
Setting Up Your Post-Sales Team For Success
Deliver exceptional customer experiences at scale while building on the momentum from a newly acquired customer. -
Marketing December 29, 2025
From Inactive to Engaged: Best Practices for Re-Engagement Marketing in HubSpot
Stop overlooking the potential sitting right in your database and learn how to revive cold leads with a strategic re-engagement campaign. T... -
Service December 23, 2025
Retention Health Scores for Customer Success: Turning Insights into Action
Stop guessing which customers are at risk and start using data-driven insights to boost retention. This guide walks you through setting up ... -
Marketing December 01, 2025
The Power of Segments: Smart Targeting, Better Results
HubSpot’s new Segments (formerly Lists) deliver a major step forward for audience targeting. They combine dynamic grouping with powerful AI... -
Optimize Sales November 29, 2025
Increasing Deal Velocity And Preventing Stagnant Deals
Three things to set up in your HubSpot account to increase your deal velocity and prevent stagnant deals. -
Optimize Service November 29, 2025
Capturing Tickets' Time To First Resolution
Capture the Time To First Resolution of your team's tickets to gain a clear view of their actual speed and efficiency. -
Sales November 26, 2025
AI for Sales Reps: The Must-Have Tools Transforming Modern Selling
Revolutionize your sales day with AI-powered tools that eliminate manual note-taking, surface the next best steps, and instantly summarize ... -
Get Started Marketing Optimize November 10, 2025
From Clicks to Conversions: The Perfect Marketing Email
Let's be real: are your marketing emails actually working? It's easy to hit "send," but it's way harder to send an email that people open... -
Marketing Optimize September 30, 2025
How to Use A/B Testing to Optimize Your Email Marketing Performance in HubSpot
Unlock better email marketing results in HubSpot! Learn how to set up, run, and analyze A/B tests to improve open rates, click-throughs, a... -
Events Get Started Optimize September 04, 2025
Build with HubSpot: Small Group Coaching vs. Webinars
Curious about the difference between a HubSpot webinar and Small Group Coaching ? Webinars are great for learning at scale, while Sm... -
Events Optimize August 29, 2025
🚀 Build Your HubSpot Advantage: Complete Small Group Coaching Session & Training Guide
Join Free Small Group Coaching Workshops Led by HubSpot's Customer Success Team TLDR: HubSpot Small Group Coaching sessions are fre... -
Marketing Optimize August 28, 2025
Identifying LLM-Referred Contacts in HubSpot: A Temporary Hack
Hi everyone, I’m Josh Chang - Director of Marketing Strategy, Operations, & Analytics at HubSpot. With more people dis... -
CMS August 27, 2025
Your AI Writing Partner: Create Faster with Content Agent
Learn how HubSpot's Content Agent can help you generate content and even podcast audio in minutes, helping your team create smarter and fas... -
Marketing Optimize July 30, 2025
Custom Reporting In Hubspot: A Simple Guide For Non-Technical Marketers
Unlock powerful marketing insights! Learn how non-technical marketers can easily build custom reports in HubSpot, track performance, and ma... -
Events Get Started Optimize July 24, 2025
🚀 Unlock the Full Power of HubSpot with Small Group Coaching
Ready to turn your HubSpot challenges into wins? Our Small Group Coaching sessions give you the space to ask real questions, solve real pro... -
Marketing Optimize July 19, 2025
Understanding HubSpot’s GDPR Tools: Keeping Your Marketing Compliant
Navigating data privacy regulations like the General Data Protection Regulation (GDPR) can feel overwhelming—but it doesn’t have to be. If... -
Optimize July 18, 2025
Supercharge Your Pipeline: How the Prospecting Agent Delivers Qualified Leads
Ready to supercharge your sales prospecting? As a Customer Success Manager, I see firsthand how the Prospecting Agent is transforming o... -
Marketing Optimize July 09, 2025
How to Use Email Health Tools to Improve Deliverability and Open Rates
Learn how to use HubSpot's Email Health Dashboard to diagnose deliverability issues, interpret key metrics, and take actionable steps to ge... -
Optimize June 24, 2025
Close Deals Anywhere: HubSpot Mobile App Tips
Discover expert tips on using dashboards, scanning business cards, updating deals, and more, so you never miss a sales opportunity on the g... -
Marketing June 24, 2025
Boost Your SEO Strategy on HubSpot
Use HubSpot tools like Content Remix and the AI Blog Generator to streamline your content creation workflow and boost SEO performance. By p... -
Events June 02, 2025
Webinar Success: HubSpot & Zoom Collaboration
Streamline your webinars and drive customer success with the HubSpot & Zoom integration. Learn how to set up, promote, and analyze your... -
Enterprise Getting Started Professional Service May 30, 2025
Maximize Your CSM Efficiency with the Customer Success Workspace
As a Customer Success Manager (CSM), you juggle multiple tasks daily, from tracking renewals to staying on top of customer health. This ca... -
Optimize May 30, 2025
CTA Basics: Kickstart Your Campaigns
Struggling to turn clicks into conversions? Unlock the power of compelling calls-to-action. In this quick primer, you'll learn the buildi...
