Customer Success Team Resources

Por: HubSpot Employee
HubSpot Employee

What do I have access to?

Are you ready to unlock the full potential of your HubSpot subscription?  Whether you're a seasoned pro or just getting started, we're here to guide you through all the tools at your disposal! 

In this post, we're diving into everything you need to know about what tools you have access to and what they can do for you. From navigating your subscription to discovering the power of our most popular tools, consider this your ultimate guide to maximizing your HubSpot experience! 




Navigating Your Subscription Details in HubSpot

To access your subscription details and pricing, head over to Account & Billing in your HubSpot account. Navigate to the Subscriptions tab and click on "Billing Details" next to your subscription(s). Here, you'll find your current subscription details under "Committed terms" and your auto-renewal pricing under "Auto-renewal terms." Don't forget to visit the other tabs under Account & Billing to view your invoices, contract details, and payment preferences. 


Discover Pricing and Feature Details

Explore the tool descriptions and pricing options either on the Pricing page or by navigating to your account settings > Pricing and features. Discover the different access levels (Free, Starter, Professional, Enterprise) and delve into the full list of features included in each subscription tier. Scroll down to access detailed information on all features and limits, and easily purchase additional products or add seats as needed.


Stay Informed with Product Updates:

Stay informed about the latest enhancements to take advantage of new features. HubSpot consistently introduces new functionalities as part of its existing plans. To view these updates, simply click on your account name in the top right corner, then navigate to Product Updates. Use the tabs on the left—Live, Coming Soon, In Beta, In Development, and Sunset—to explore each feature in detail. If you're interested in trying out a Beta version, you can request access directly from this page.


Educational Resources:

Are you in search of top-tier training resources for yourself and your team?  Find comprehensive certifications, singular topic courses, and bite-sized lessons for professionals looking to grow their career and optimize their business using HubSpot Academy. Simply navigate to your account name in the top right corner, then click on HubSpot Academy to access these valuable resources.

If you're seeking the finest resources to configure your account and maximize your access to tools, look no further than the HubSpot Knowledge base. With content available in over 10 languages, you'll discover all the information you need to effectively set up your account and utilize its full potential.


Integration Capabilities > Connect your favorite tools to HubSpot 

Currently, the HubSpot marketplace boasts over 1,500 integrations designed to enhance your experience. Access them by clicking the icon located in the top right corner of your account, where you'll discover a multitude of integrations to optimize your processes.


Support Options: 

Discover the optimal support channel based on your requirements and subscription level, including email, live chat, phone support, and the HubSpot Community. Our support team is ready to address your technical queries, provide how-to assistance, and resolve any platform-related issues. Access support options by visiting the help center or clicking the question mark icon in the top right corner of your portal. Simply ask a question and navigate to the "Contact Us" section at the bottom to connect with our team of experts through various channels.


Best Practices and Tips:

Are you seeking for best practices and tips to maximize your use of HubSpot's tools? Optimize your platform utilization and reach your objectives by exploring insightful recommendations on HubSpot’s blog, engaging with the HubSpot Community and gaining inspiration from global companies that have achieved remarkable results with HubSpot through the Case Studies Directory.


Unlock the full potential of HubSpot and elevate your experience today! 



3 Comentarios