Customer Success Team Resources

amnamuratagic
by: HubSpot Employee
HubSpot Employee

The Art of Lead Scoring: Qualify Leads with Precision on HubSpot

Once you’ve mastered the art of generating leads, figuring out which ones are actually worth pursuing can be a real challenge. This is where lead scoring in HubSpot becomes a real game-changer. Lead scoring helps you prioritize leads based on how likely they are to convert, and in doing so, maximizes your team’s efficiency. 

 

What is Lead Scoring in HubSpot?

Lead Scoring, available on a Marketing Hub Professional subscription, is a tool that can help you rank leads by assigning them a numerical value based on how well they match your ideal customer profile or how engaged they are with your business. The lead scoring tool in HubSpot allows you to create custom scoring rules using both contact properties (like job title or industry) and behavioural data (like email opens or website visits). 

 

As leads interact with your content or meet certain criteria, points are added or subtracted from their overall score. This gives your Sales and Marketing teams a clear view of which leads are most likely to convert, so they can focus their efforts where it counts most. 

 

Types of Lead Scores: Contact Fit & Contact Engagement 

When setting up lead scoring in HubSpot, there are two different types of scores you can implement. 

 

👩‍💻 Contact Fit Score: Who they are

This score evaluates how closely a lead matches your ideal customer profile. It’s based on static attributes like job title, company size, industry, location, and revenue. 

 

Why it matters: Even the most engaged lead won’t convert if they’re not a good business fit. Contact fit helps you qualify leads based on their potential value to your business. 

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📈 Contact Engagement Score: What they do

This score looks at a contact’s behavioural signals and digital engagement such as website visits, email opens and clicks, form submissions or content downloads. 

 

Why it matters: Engagement tells you how interested a lead is. The more actions they take, the more likely they are to be sales-ready.

 

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Why you should be using Lead Scoring

Without a clear way to prioritise leads, teams often end up chasing contacts who are unqualified, not engaged or just not ready to buy. This leads to wasted time, longer sales cycles and missed opportunities. This is why implementing lead scoring can have a huge impact: 

 

1. Smarter Sales Priorization

With lead scoring, your sales team can focus on high-quality leads who are more likely to convert, instead of manually going through contact lists. This allows for better time management, more targeted outreach, and ultimately, higher close rates.


2. Alignment between Sales and Marketing

One of the biggest challenges in revenue teams is getting Marketing and Sales teams on the same page. Lead scoring creates a shared definition of what a “qualified lead” looks like. This not only reduces friction between the teams but also increases accountability and improves the overall lead handoff process.


3. Shorter Sales Cycles

By engaging with better-qualified leads earlier, Sales teams can move prospects through the funnel more efficiently. When leads are properly scored, teams spend less time qualifying and more time closing. 

 

4. Scalability

As your business grows, so does your database. Manually qualifying every contact becomes impossible. Lead Scoring gives you a scalable framework to assess lead quality consistently, no matter how many new contacts you have coming in.

 

Use your Lead Scores across HubSpot

Once you’ve created your score, you can extend its impact by using your lead scores across other HubSpot tools. 

 

📋 Lists

Create active lists that automatically segment contacts based on score thresholds,  perfect for targeted email campaigns or sequences.

 

🧭 Contact Views

Customize CRM views to highlight high-scoring leads, so your Sales team can focus on the most promising opportunities.

 

↪️ Workflows

Trigger actions like lead assignments, email sequences or internal notifications when a lead reaches a specific score.

 

📊 Reports

Create custom reports and dashboards to track score trends, monitor conversion rates by score range and optimize your scoring rules over time. 

 

Get Started with Lead Scoring

Lead scoring isn’t just about assigning numbers, it’s about creating clarity and ensuring your team is focused where it matters most. Ready to take your lead management to the next level? Here are some resources to help you get started: 

Academy Course: Lead Scoring and Routing in HubSpot

Understand the Lead Scoring Tool