Customer Success Team Resources

sarahchapman
by: HubSpot Employee
HubSpot Employee

Get Started With Service Hub Enterprise

Elevate Your Customer Service with Service Hub Enterprise: A Comprehensive Guide

 

Are you ready to take your customer service to unparalleled heights? If so, you’re in for a treat. Today, we’re diving into the world of Service Hub Enterprise – your passport to delivering unparalleled customer experiences with finesse. Before getting started, make sure to review these resources:

 

Field-Level Permissions: Control Access with Precision

 

Empower your team with the right level of access to customer data while maintaining security and compliance standards with Service Hub Enterprise’s field-level permissions. Whether you’re a large enterprise or a growing business, field-level permissions ensure that sensitive information is only accessible to authorized personnel.

 

Learn how to configure field-level permissions in our help article. Prefer a visual guide? 

 

Single Sign-On: Simplify Access for Your Team

 

Streamline the login process and enhance security with Service Hub Enterprise’s single sign-on (SSO) feature. Say goodbye to password fatigue and hello to seamless access to HubSpot and other integrated applications with a single set of credentials.

 

Discover how to set up single sign-on for your team in our help article

 

Conversation Intelligence: Gain Valuable Insights from Customer Interactions

 

Unlock the power of data with Service Hub Enterprise’s conversation intelligence feature. From sentiment analysis to conversation categorization, leverage AI-driven insights to understand customer needs, trends, and preferences better.

 

Explore our help article for a deep dive into conversation intelligence. 

 

Custom Objects: Tailor HubSpot to Your Unique Needs

 

Take customization to the next level with Service Hub Enterprise’s custom objects feature. Whether you’re tracking complex customer data or managing specialized workflows, custom objects empower you to tailor HubSpot to your unique business requirements.

 

Get started with custom objects using our help article

 

Congratulations! You’re now armed with the knowledge and tools to unlock the full potential of Service Hub Enterprise. But remember, the journey to exceptional customer service is an ongoing one. Continuously explore our Knowledge Base for additional resources and seek guidance from HubSpot Academy for in-depth training.