Customer Success & Service

Hi! I'm looking for advice on a tricky Service Hub configuration challenge and wanted to see if anyone has solved something similar. Our client uses HubSpot at a pretty large scale (woohoo!) it holds contact records for both their full membershi 続きを読む

Hi all, would love some help understanding some feedback we got from surveys. We surveyed customers using custom properties on the Feedback Surveys section of HubSpot. It has 2 dropdown selections. I am having trouble sorting the data so I can sort 続きを読む

Hello, We have been using Hubspot to manage our customer service tickets for year. We have Services Pro but I didn't really configure it so it's a bit messy. I need to analysis our ticket data to answer questions like: 1. What types of t 続きを読む

Hello HubSpot Support Team, I am reaching out to request assistance with removing the domain content.cbre.se from a HubSpot account that I have cancelled. Despite cancelling the account, the domain remains connected to HubSpot, and I am unable 続きを読む

Hi, I have the whatsapp channel created and whatsapp conversations enter the inbox but they enter as unknown users. I have some doubts related to it: 1. If the user has started the conversation, does that user has the Whatsapp Transactional su 続きを読む

Hi all - with the scores from the CES, CSAT, and NPS surveys - is there a way/widget/plug-in to use the scores on our website? I'm imagining being able to use them in the footer to say "our CES is 6.9 over the last 60 days" - with the 6.9 bein 続きを読む