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Customer Success & Service

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alexagatiss en Marzo 04, 2026

Sorting Survey Feedback

Hi all, would love some help understanding some feedback we got from surveys. We surveyed customers using custom properties on the Feedback Surveys section of HubSpot. It has 2 dropdown selections. I am having trouble sorting the data so I can sort Leer más

Responder Conversación Contacts Feedback Surveys

1 Me gusta

4 Respuestas

alexagatiss

Colaborador

Marzo 05, 2026

This worked for me! Thank you!

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nigeld27 en Marzo 03, 2026

Ticket Analyses

Hello, We have been using Hubspot to manage our customer service tickets for year. We have Services Pro but I didn't really configure it so it's a bit messy. I need to analysis our ticket data to answer questions like: 1. What types of t Leer más

Responder Conversación

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3 Respuestas

Tzuriel

HubSpot Employee

Marzo 03, 2026

Hey @nigeld27 The Breeze Assistant do not uses HubSpot Credits, which means that you can use it without paying extra, this is included in all ...Leer más

MBodimeade en Marzo 03, 2026

Request for Domain Removal from Cancelled HubSpot Account

Hello HubSpot Support Team, I am reaching out to request assistance with removing the domain content.cbre.se from a HubSpot account that I have cancelled. Despite cancelling the account, the domain remains connected to HubSpot, and I am unable Leer más

Responder Conversación Website Pages

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1 Respuestas

Victor_Becerra

Exmiembro de HubSpot

Marzo 03, 2026

Hi there @MBodimeade , and thank you for posting! Since this is an issue on the backend, the Community can't resolve it. The Domain disconnectio...Leer más

IManes en Marzo 03, 2026

Unknown users from Whatsapp conversations

Hi, I have the whatsapp channel created and whatsapp conversations enter the inbox but they enter as unknown users. I have some doubts related to it: 1. If the user has started the conversation, does that user has the Whatsapp Transactional su Leer más

Responder Conversación Conversations

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5 Respuestas

danmoyle

Miembro estimable | Partner nivel Platinum

Marzo 04, 2026

Hey @IManes . I don't think with current HubSpot functionality that you could solve this cleanly with conversation-based workflows. The safest patte...Leer más

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nick_flude en Marzo 01, 2026

How do we promote our Feedback Scores publicly?

Hi all - with the scores from the CES, CSAT, and NPS surveys - is there a way/widget/plug-in to use the scores on our website? I'm imagining being able to use them in the footer to say "our CES is 6.9 over the last 60 days" - with the 6.9 bein Leer más

Responder Conversación Professional

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2 Respuestas

nick_flude

Miembro

Marzo 01, 2026

Thanks - yes, we do have good scores to share!! Sounds like it's the API route I think. I'll have to do some reading on how to make that happen.....Leer más

ITechnology en Febrero 27, 2026

Need Help Removing IP Restrictions for Logon

We used to be a paid customer but decided to go a different route and did not renew. Before the subscription lapsed we didn't turn off the Security setting to block users from unauthorized IPs. Can someone assist in helping to remove this for us? Leer más

Responder Conversación Tickets

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2 Respuestas

ITechnology

Miembro

Marzo 02, 2026

Thank you! I've submitted the form request