Customer Success & Service

Hubspot payment links have been down for two days. Our new customers are unable to submit a payment and our team has been able to recreate this issue on demand. Steps to recreate: 1) Go to the contacts profile 2) click payment links 2) creat read more

Hola a todos, Estamos teniendo un comportamiento con las notificaciones de tickets que nos está complicando bastante la operación y quería saber si alguien ha pasado por lo mismo o tiene algún workaround. Contexto Usamos HubSpot Service para gest read more

Hello. We have an operation in the service hub that require us to send proactive Whatsapp messages and we are getting too many errors. We are already able to do send proactive messages, but the problem is that we are receiving too many errors and read more

Following instructions, by typing into the "Delete Account" section that you should easily delete your account. I've been getting this error for an hour. What am I doing wrong?

Hi, I am experiencing an issue where a Chatflow submission triggered an automatic merge (performed by an "Unknown User"). During this merge, the "Message" property was overwritten with an older value from the primary contact, as shown in the att read more

Customers can send their Emails to us, using either "software@company.com" for software issues or "myteam@company.com" for anything else. I want track the emails, the customer used for implementing a workflow, setting the ticket owner based on the read more