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lju on March 10, 2026
Can I display a custom survey question in emails in HubSpot?
I want to create a custom survey. I created the property (1-10) and follow-up questions with conditional logic. The issue is that, compared to the HubSpot native CSAT survey, the question does not show up in the email itself; instead, it just ha read more
Reply Discussion Professional
0 upvote
3 Replies
lju
Participant | Platinum Partner
March 10, 2026
I ment I would like to use Service > Feedback Surveys as interface for sending out.
Solved
Accounting_K on March 09, 2026
Sent Box
I often need to reference an email within a ticket that I sent last month, last week, yesterday, 5 minutes ago. Finding "sent" emails seems to be very difficult once ticktes have been "closed." Even if I can remember details of the ticket - searchi read more
Reply Discussion Tickets
3 upvotes
2 Replies
Accounting_K
Member
March 09, 2026
In your first example, I was able to use an advanced filter to add myself as the “Created by user ID." I think this is the fix that essentially creat...read more
taeyeong on March 08, 2026
Request for a Feature to Dismiss or Hide the Chatbot Widget
Hi, I am currently using a chatbot created with Chatflow. The chatbot launcher button is currently overlapping and obstructing some of the most critical buttons on my website's UI. Aside from simply moving its position, I would like to know if ther read more
Reply Discussion Chat
0 upvote
1 Reply
STierney
Community Manager
March 09, 2026
Hey @taeyeong ! Thanks for posting in the Community! While we wait for Community users to chime in, would you mind providing some screenshots of...read more
laishasaba on March 06, 2026
Service Desk Communication Help
Hi! I'm looking for advice on a tricky Service Hub configuration challenge and wanted to see if anyone has solved something similar. Our client uses HubSpot at a pretty large scale (woohoo!) it holds contact records for both their full membershi read more
Reply Discussion Enterprise
2 upvotes
3 Replies
Wna09
Member
March 10, 2026
For Service Desk communication in HubSpot, the built-in templates under Settings > Service > Tickets > Templates are usually the quickest s...read more
Solved
alexagatiss on March 04, 2026
Sorting Survey Feedback
Hi all, would love some help understanding some feedback we got from surveys. We surveyed customers using custom properties on the Feedback Surveys section of HubSpot. It has 2 dropdown selections. I am having trouble sorting the data so I can sort read more
Reply Discussion Contacts Feedback Surveys
1 upvote
7 Replies
alexagatiss
Contributor
March 09, 2026
Amazing, wow- very simple. Thanks!
Solved
nigeld27 on March 03, 2026
Ticket Analyses
Hello, We have been using Hubspot to manage our customer service tickets for year. We have Services Pro but I didn't really configure it so it's a bit messy. I need to analysis our ticket data to answer questions like: 1. What types of t read more
Reply Discussion
0 upvote
4 Replies
h-recker
Contributor
March 09, 2026
You’re running into a common limitation in HubSpot exports. The standard ticket export usually only gives you the ticket-level properties, not the fu...read more

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