When my channel receives a whatsapp message, Hubspot creates a ticket (I'm using Help Desk) without any contact associated with it. The first name itself becomes "Maybe: Pedro" based on the name configured in the serder's whatsapp (Pedro, in thi read more

Hey HubSpot Community, The company is work for is currently working on our churn workflows. We are a SaaS company selling multiple (individually) sold products to companies that have multiple venues inside of a group . We currently have read more

We are on Service Hub Professional, and we want to set up a simple automated acknowledgement email for clients who submit our external support form. From what I can see, it is not possible to do this natively in HubSpot without upgrading to Marketin read more

I’m reaching out to cancel my HubSpot service and would like to speak directly with a representative to make sure the cancellation is handled correctly. HubSpot has been great for sales, but I’ve found it surprisingly difficult to figure out how to read more

I clearly have another seat left when I go to users and teams. I need to create a second user so I can test this to see if I want to buy it. I am in a 2 week evaluation and have already burned 2-3 days just trying to add a user. Please help me cre read more

I think there’s a bug with the Insert dropdown in the Knowledge Base tool. Whenever I try to insert anything from the Insert dropdown (e.g. special character, anchor, callout, etc) the page jumps all the way back to the top to open the menu. Then read more