Customer Feedback Tool

Livadas
Membre

broken links found on hubspot.com

Résolue

broken links found on hubspot.com here:
Legal Stuff >> For Partners >> Sales Referral Partner Program Agreement
and here: https://legal.hubspot.com/terms-library

I didn't see a search bar to look for it and provide you with the actual link.
The 404 page doesn't say how to report broken links.
I'm using the site in English. All the privacy links have ?hsLang=fr at the end of the URLs, so it appears that localization isn't working or all the privacy links were cut and pasted by someone who speaks French.

I'm a COS/GDD/Inbound certified HubSpot dev and would love to help fix issues like these for HubSpot or their users. Please hit me up if you need a hand with these broken links pr improving localization/UX with the COS. Cœur

1 Solution acceptée
jennysowyrda
Solution
Gestionnaire de communauté
Gestionnaire de communauté

broken links found on hubspot.com

Résolue

Hi @Livadas,

 

Thanks for sending the broken links along! I will let the team know so that they can be updated. 

 

Thanks,
Jenny

Voir la solution dans l'envoi d'origine

0 Votes
6 Réponses
jfines
Participant

broken links found on hubspot.com

Résolue

More broken links found for legal documents..

 

https://knowledge.hubspot.com/articles/kcs_article/getting-started/frequently-asked-questions

 

See buttons at bottom of page.

----------------------------------------------

 

Broken Link:

 

https://www.hubspot.com/cs/c/?cta_guid=06db8c8e-6164-45cb-98e3-99fe5d6ee70e&placement_guid=87ef3ea3-...

 

Tinyurl: https://tinyurl.com/y2nec2np

 

Broken Link:

 

https://www.hubspot.com/cs/c/?cta_guid=3d17e140-c68e-4771-9f15-840955e22150&placement_guid=07601092-...

 

Tinyurl: https://tinyurl.com/y2vottsm

-----------------------------------------------------

 

PS: Are there alternative sources of those documents for now? Or, can they be emailed to me?

 

Thanks

Jake

 

0 Votes
jennysowyrda
Gestionnaire de communauté
Gestionnaire de communauté

broken links found on hubspot.com

Résolue

Hi @jfines,

 

Do you mind specifying where the links in the document are not working for you? Are the links broken within the knowledge base doc you linked to? 

 

If you can send along screenshots highlighting what isn't working, I can get this matter addressed. 

 

Additionally, if you can share which documents you are looking for, I can send them over to you.

 

Thank you,
Jenny

jfines
Participant

broken links found on hubspot.com

Résolue

Hi Jenny,

 

Sorry about the confusion. I may have posted a worng link to the page the (broken) links were found on. This is where it *was here* but it seems to be working now. I'm not entirely sure who's end the problem was on now as I've been able to get both to work just a moment ago. It was with the two links at the bottom of page look like red buttons with text to download information as pdf and one was (xsls?).

 

Thanks for being so awesome!

 

0 Votes
jennysowyrda
Gestionnaire de communauté
Gestionnaire de communauté

broken links found on hubspot.com

Résolue

Hi @jfines,

 

Glad it's all working now and thank you for bringing this to our attention! 

 

If you find anything else that needs our attention, please let me know. 

 

Thanks,

Jenny

0 Votes
Sabian
Membre

broken links found on hubspot.com

Résolue

I can't figure out in under a minute how to create a new post, so I'll post a broken link I found here:

Source URL: https://www.hubspot.com/sales/crm-import

Source code line: 2102

Link: http://sales.hubspot.com/articles/kcs_article/contacts/how-do-i-import-contacts

 

        <div class="hsg-multi-col-item__text-content">
          <h5 class="hsg-multi-col__name">File Upload</h5>
          
            <a class="hsg-multi-col__learn-more" href="http://sales.hubspot.com/articles/kcs_article/contacts/how-do-i-import-contacts">Learn More</a>
            </div>
0 Votes
jennysowyrda
Solution
Gestionnaire de communauté
Gestionnaire de communauté

broken links found on hubspot.com

Résolue

Hi @Livadas,

 

Thanks for sending the broken links along! I will let the team know so that they can be updated. 

 

Thanks,
Jenny

0 Votes