We have a number of page surveys live with customers. The reporting shows us how many people have viewed & completed the survey. But we would also like to see if they complete some questions and then give up on filling this in so we can opti read more

Hi all, We've made a NPS survey, which was send August 23. to appr. 8500 of our contacts. Now I'm creating a new NPS survey, which must not be send to one of those 8500 recipients. First of all I tried to add the statement "Last NPS Survey D read more

Portal Down for all the seats

I might be a use case of 1, but I have about 17 surveys I update annually. This year I have had to reorder whole sections by dragging and dropping questions individually. It would be amazing if I could simply drag and drop an entire step - eg step 5 read more

I can't respond to Feedback Surveys. When you select a Feedback Submission, you can Write Reply and Comment. Now, when I click on them they do nothing. I checked with my Admin and they don't know what's causing the issue. I tried to reply in an Inco read more

Hello, It appears that there is a bug with HubSpot's Survey feature. I cannot save any changes being made on the survey. There are no duplicate fields, I have tried logging in and out, using a different browser, clearing cookies, etc. and still read more

Sometimes a client sneaks through a form submission with cookies off and a wrong email address. I need to take that submission and tie it to the correct contact. Is there any easy way of doing this, or do I have to go into each individual property a read more

Hi HubSpot Community, I hope this message finds you well. I'm currently exploring ways to optimize our customer service processes using HubSpot, and I would greatly appreciate insights and recommendations from those with experience. Specifically, I read more

Hi, can i know the reason: If my question is eligible for answer i guess!! MY QUEST IS: Why isn't the HUBSPOT have a software app to teach or learn for customer convinience or student or user convinience? You have a great audience's thorugh read more

When using rating scale questions, I sometimes find it helpful to use N/A as a potential answer so that my results aren't skewed by those who are unqualified to answer a particular question. I don't see this being offered by HubSpot. Why not? Is the read more

How do I recover my Client Data that you Deleted???

We have deals that may have multiple contacts tagged with different association labels. How can we trigger a customer satisfaction survey to be sent when a deal closes, but only to the contacts associated with the deal with a certain association read more