Customer Feedback Tool

Filter by
  • All labels
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
  • All
  • Solved
  • Unsolved
  • No Replies Yet
SSingh10 on May 17, 2024
I was creating a website through hubspot and wanted to see how it works out before going for the highest paid version as it was a team decision. I managed to create a basic website but on linking it with my DNS on godaddy, there were google 404 err read more
1 upvote
7 Replies
Top Contributor
May 17, 2024 07:38
@SSingh10 Kindly go through this article and you will understand how you can update your DNS records in HubSpot: more
ClemenceP on May 16, 2024
Hello ! I'm trying to use the Customer Success Workspace in BETA , and it looks great ! I wanted to implement it for our Account Managers, to follow up on their Enterprises and monitor activities. Right now, they have Sales Subscription and not read more
0 upvote
1 Reply
Hall of Famer | Partner
May 16, 2024 04:02
Hi @ClemenceP , HubSpot is currently driving a change where marketers, sales people and service and support reps each get their own workspace more
gthb on May 15, 2024
Hi. We've started embedding the Hubspot chat in our webapp, and our Sentry error reporting picks up this error several times per day, apparently originating from the Hubspot chat code: TypeError: Cannot read properties of null (reading 'postMess read more
0 upvote
1 Reply
May 15, 2024 06:24
Hi Gunnlaugur, Thank you for bringing this to our attention. We appreciate your detailed report. Our development team will investigate and work on more
RSwitonski on May 08, 2024
Like (apparently) many others on this forum, we need the ability to manually re-send NPS surveys. Often a customer says they will do it on a call etc, and we need to ask them to scroll through their inbox to find it, which is a blocker to them actua read more
0 upvote
2 Replies
May 10, 2024 05:55
Thanks Pam. Just so I am clear, the hubspot survey widget would try and work out if it has already shown the relevant user the survey before. If more
ITremblay7 on May 08, 2024
Hi all, I have the SalesForce integration set up and am syncing SFDC cases to HubSpot Tickets, but one important field is missing: Case Owner (SFDC). I'd like to map that field to the Ticket Owner property in HubSpot, but it isn't available. read more
0 upvote
1 Reply
Community Manager
May 08, 2024 19:23
Hey @ITremblay7 , thank you for posting in our Community! One thing to double-check is whether the Case Owner field is indeed being synced more
JAutry on April 18, 2024
Hi Hubspot, my account was hacked on feb 4rth of 2024 and you automatically upgraded my acount and charged me $2300. I have been trying to work with billing and customer service to no avail. I have emails acknowledging the refund but they state thei read more
0 upvote
3 Replies
Community Manager
April 19, 2024 10:05
Hi @JAutry , I've seen the latest communication from the billing team that you should have received in your email today. I'll send it to more
TimWalsh on April 15, 2024
We're creating our service hub to use pipelines as ticketing spaces for each department. We've encounted that any user with access to the Service Hub and Help Desk can send an email from any inbox on the account. We want to limit a users ability to read more
0 upvote
1 Reply
Community Manager
April 16, 2024 09:37
Hi @TimWalsh , Thanks for reaching out to the Community! Just to confirm, you're looking to limit users to view specific inboxes, more
RvdVelden on April 02, 2024
I would like to push a customer satisfaction survey on a web page without the final question where we ask our customers to fill in their email address. Is it possible to remove this field, so customers can hit the 'Submit' button directly?
0 upvote
2 Replies
April 30, 2024 15:26
I also need a soultion to this issue as my clients give feedback on my page and for my business it is quite essential to do this. So please anyone more
ESalas-Porras on March 26, 2024
When I receive an email, it automatically sends a blank reply seconds after receiving the email. I have the free version of hubspot and I dont have an automatic reply settings set. Please help, this is really messing with my relationships I hav read more
0 upvote
1 Reply
Community Manager
March 26, 2024 18:33
Hey @ESalas-Porras , thank you for posting in our Community! Please ensure that there are no other email integration tools or plugins more
LoriD15 on March 26, 2024
I've created a survey that assigns points depending on dropdown answers chosen. I then have a property that "scores" each respondant through a workflow. Is there a way to automate the thank you page they see depending on this score? Thanks in ad read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 26, 2024 09:50
Hi @LoriD15 , For surveys this is not possible, no. For HubSpot forms, this was recently introduced in Sales and Service Enterprise more
BEsson on March 22, 2024
Hi All, I know this has been requested by SO many users, but I am attempting to create a working CSAT survey for my team: My ideal scenario is this- When a ticket status is closed, after 24 hours a CSAT is sent to the customer. I would love t read more
0 upvote
3 Replies
Accepted Solution
April 09, 2024 18:25
Thank you for your response and all of your help! It turns out some of the emails did not have a "Ticket Owner," so now that has been sorted the more
SSchoonhoven on March 06, 2024
Our sales team would like to add contacts to HubSpot from the Outlook calendar. I've told them this is only possible from Outlook emails. Are there plans to integrate the Outlook add-in with the calendar as well?
0 upvote
1 Reply
Top Contributor
March 06, 2024 05:09
Hi @SSchoonhoven , This is currently not possible but the idea is already logged in the community: more
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.