Good morning all! I have been tasked with adding a forced ranking system to a survey. To explain, we have 5 questions in a survey and Management also wants them to rank the importance of each of those questions 1 to 5 scale. Has anyone had expe read more
Hi Community, I hope you are all well. I might be asking a silly question. I am trying to delete a NPS score rating that one of our client didn't mean to give and was purely an error. For some reason I cannot find a way to get to remove a read more
Hello, I am creating a CSAT email Survey and want the CSAT to send to every email sender we get as long as they have not recieved a survery within the last 72 hours. However, I seem to be missing the criteria selection that the online guides indic read more
@HelBle surah yaseen pdf wrote: Hello, I am creating a CSAT email Survey and want the CSAT to send to every email sender we get as long as the...read more
Hi, I have set up my HS and noticed the first few contacts I manually entered showed more details in the left side along with the actions link and the little cog. This is no longer showing with new contacts being manually added. Does anyone kno read more
Hi @Joyoustherapies ,
Are you referring to the left record sidebar? If something is not showing here, you can adjust it and bring it back into...read more
I have added this twice as an idea; however, neither my colleagues nor Hubspot support can see it, so I'm sharing it as a message instead. Here are my previous idea submissions just in case someone can access them: first attempt , second attempt. read more
Thanks for the feedback, @KWhittier ! This is a question that comes up a lot, so I agree it would be helpful to have a better notification of tha...read more
Hello! I am working on our Sandbox environment to create a custom survey. I would like to know if there's a way to change the parameters around some of the questions. For example, I want to have an option to select 1-5 with 1 being "very unsatisifed read more
We have a number of page surveys live with customers.
The reporting shows us how many people have viewed & completed the survey.
But we would also like to see if they complete some questions and then give up on filling this in so we can opti read more
Hey @Olivia_Bagnall Yeah, I'm hoping for a way to do this within HubSpot, as the surveys feature was a key driver behind the client signing up for...read more
Hi all, We've made a NPS survey, which was send August 23. to appr. 8500 of our contacts. Now I'm creating a new NPS survey, which must not be send to one of those 8500 recipients. First of all I tried to add the statement "Last NPS Survey D read more
Hi @Jörgen ,
I think you're close. Try this below. Note I didn't test with actual data, but if you try this, you'll know quickly if the 4 cont...read more
I might be a use case of 1, but I have about 17 surveys I update annually. This year I have had to reorder whole sections by dragging and dropping questions individually. It would be amazing if I could simply drag and drop an entire step - eg step 5 read more
I totally agree! Reordering entire sections would be a game-changer for managing multiple surveys. Dragging and dropping individual questions is so t...read more