Hi. I need to create a workflow in which the trigger is the survey answer. But, I need to resend the survey after 90 days over and over. Is it possible to make that in Hubspot? How? My best, Heider Moura

Hi. With the feedback response, I want to show more informations about this client (contact, e-mail, profile...). How can I show other information with the feedback response?

Hi All, So setting up automation in last few days this worked well but all of a sudden no changes were made but the surveys do not work. To explain how we have this set up: So we have Support Pipeline, and a Feedback NL and Feedback UK Pi read more

I would like to conduct a simple customer satisfaction survey. I notice that Hubspot has one but it's only available for the PRO user, this is way overkill over me. I would like to upgrade to "starter" but not to pro. Is there another way to use Hu read more

Hello Dear HubSpot Community, Hope you're all doing well. I have a question about the Reports section. Is it possible to create a report in which we can filter the feedback submissions based on subscription packages? I was wondering If we could read more

Hi! Is it possible to create a table report about who responded and how (with links to specific contact records)? The default Feedback Survey reports show a pie chart with answers to each question, e.g., "Are you happy with the help provid read more

Hello, I am looking to optimise my workflow and I wanted to ask some advice or see if anyone else is managing surveys the way I am intending. I imagine to some degree my current process is rather laborious. In essence, I am currently sending read more

Hi All Wonder if someone can advise. Whilst I know the Feedback surverys are sent in just one language I am trying to automate the process so that surverys are sent in the customers language. Currently we have it set up: Support Pipeli read more

Hi, I am trying to create a NPS survey and when I test it (adding a query string to the url) it keeps working even with no matching criteria. I wonder if anyone else had a similar experience?

Hi, I am creating a workflow and one of the emails I created and wanted to include was created in the service tab and has the "customer feedback email" tag. I can see that emails need to be automated and published to be included in a workflow. I lik read more

It would be really helpful if the "cancel or reschedule" meeting pages were customizable to match up with client branding on the initial meeting page.

I asked this question in help chat, and apparently, it is not possible because the response does not include the pipeline. By creating four default CES surveys and selecting four different pipelines for each one, it would have allowed me to repo read more