First, wow, it literally took me 20min to figure out how to even email/submit/post feedback. You REALLY need to make this more accessible if you care about customer satisfaction. My feedback is that the updates you made to the Feedback Surveys read more

Hi everyone, We are using the customer satisfaction survey tool and it's working well. When a customer completes a survey, several of our team members recieve a notification email. The notification email only includes the survey question and how th read more

Good afternoon. Context: We define a criterion for triggering our nps sendings. This will be based on the value of a custom property of a custom object. Object - Purchase Order Property - Purchase Order Status ---- Purchase orders will be creat read more

There's no way that I can find to have a question show if X is answered, and then a separate question show if Y is answered. Anyone have a solution for this?

I have multiple products and I'm looking to set up web page customer satisfaction surveys on each web app product. Once I get to the targeting page, I was expecting to see an API that I can integrate into my digital product, but it looks like it's read more

I would like to be able to set Japanese holidays

Hi. I need to create a workflow in which the trigger is the survey answer. But, I need to resend the survey after 90 days over and over. Is it possible to make that in Hubspot? How? My best, Heider Moura

Hi. I need to create a workflow in which the trigger is the survey answer. But, I need to resend the survey after 90 days over and over. Is it possible to make that in Hubspot? How? My best, Heider Moura

Hi. With the feedback response, I want to show more informations about this client (contact, e-mail, profile...). How can I show other information with the feedback response?

Hi All, So setting up automation in last few days this worked well but all of a sudden no changes were made but the surveys do not work. To explain how we have this set up: So we have Support Pipeline, and a Feedback NL and Feedback UK Pi read more

I would like to conduct a simple customer satisfaction survey. I notice that Hubspot has one but it's only available for the PRO user, this is way overkill over me. I would like to upgrade to "starter" but not to pro. Is there another way to use Hu read more

Hello Dear HubSpot Community, Hope you're all doing well. I have a question about the Reports section. Is it possible to create a report in which we can filter the feedback submissions based on subscription packages? I was wondering If we could read more