Hallo, we've been using ServiceHub since autumn 2021 and integrated CSATs for closed tickets. The idea is that a customer receives a CSAT request after a ticket has been closed. Of course we need to respect various exceptions for having this autom read more
Hello, I have created a custom survey using the Customer Feedback Tools and would like to send it out to gather monthly feedback from the same users. A few things stopping me: 1) Can I send the same survey to people multiple times as it seems read more
Hi @Josh_HubSpot ,
Unfortunately this is currently not possible to acquire this yet ! read this article https://knowledge.hubspot.com/custo...read more