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Solucionado
STyson on Fevereiro 07, 2024
Hi, I can not figure out where I'm supposed to post this. The chat option offered no support and only directed me here. I have a landing page to collect emails for a newsletter ( sillygoosestudios.ca/newsletter) . This is the only landing lage that Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Conselheiro(a) de destaque | Parceiro
Fevereiro 07, 2024 09:55
Hey @STyson if you see the HubSpot logo on the top right of you page it means you have access to that page. From what I can tell it looks like y...Leia mais
Solucionado
Sdiddy407 on Novembro 01, 2023
I'd like to add the Tags and Associated Contact ID in reporting so that my team can easily categorize and open a contact record based on the type of tags that are on the feedback records. Currently, this is not possible in standard or custom rep Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Autoridade no assunto | Parceiro Platinum
Novembro 03, 2023 09:24
Hey @Sdiddy407 have you tried selecting the association labels you want to see? These 'd be the steps and the result... If not, ...Leia mais
laurabren on Agosto 15, 2023
Hi all! We have a lot of team members who need access to the narrative/long-form responses that our customers provide on our surveys (specifically, the "please tell us why you chose this score" follow-up question in an NPS survey). We recent Leia mais
1 avaliações positivas
6 Respostas
Gerente da Comunidade
Agosto 18, 2023 06:23
Hi @laurabren , Thank you for reaching out to the Community and for the additional information! @Josh thank you very much for your help! I'd li...Leia mais
nilabiska on Março 16, 2023
Hello Dear HubSpot Community, Hope you're all doing well. I have a question about the Reports section. Is it possible to create a report in which we can filter the feedback submissions based on subscription packages? I was wondering If we could Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Março 16, 2023 15:00
Hello @nilabiska , thank you for posting in our Community! I would like to share this screenshot with an idea for a report: And invi...Leia mais
Solucionado
Juliaaa on Março 14, 2023
Hi! Is it possible to create a table report about who responded and how (with links to specific contact records)? The default Feedback Survey reports show a pie chart with answers to each question, e.g., "Are you happy with the help provid Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Participante
Março 15, 2023 09:38
Hi @MiaSrebrnjak , Thanks for your message! Your feedback led me to the exact solution I was looking for: 1) Create a custom report with ...Leia mais
Solucionado
katherineladue on Outubro 07, 2021
Hi, is it possible to create a report that compares internal team member performance on CSAT surveys? We have a client who is using this as a sort of "support team leaderboard" in their other system and are considering switching to Service Hub, but Leia mais
0 avaliações positivas
4 Respostas
Accepted Solution
Especialista reconhecido(a) | Parceiro Platinum
Outubro 08, 2021 08:00
Hi @katherineladue , I'm not saying it isn't possible, but I have never tracked this on an interaction-by-interaction basis. If you have one a...Leia mais
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