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Solved
KWhittier on September 27, 2024
I have added this twice as an idea; however, neither my colleagues nor Hubspot support can see it, so I'm sharing it as a message instead. Here are my previous idea submissions just in case someone can access them: first attempt , second attempt. read more
0 upvote
5 Replies
Accepted solution
Community Manager
September 27, 2024 16:07
Thanks for the feedback, @KWhittier ! This is a question that comes up a lot, so I agree it would be helpful to have a better notification of tha...read more
Solved
STyson on February 07, 2024
Hi, I can not figure out where I'm supposed to post this. The chat option offered no support and only directed me here. I have a landing page to collect emails for a newsletter ( sillygoosestudios.ca/newsletter) . This is the only landing lage that read more
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
February 07, 2024 09:55
Hey @STyson if you see the HubSpot logo on the top right of you page it means you have access to that page. From what I can tell it looks like y...read more
Solved
SeanB_407 on November 01, 2023
I'd like to add the Tags and Associated Contact ID in reporting so that my team can easily categorize and open a contact record based on the type of tags that are on the feedback records. Currently, this is not possible in standard or custom rep read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
November 03, 2023 09:24
Hey @SeanB_407 have you tried selecting the association labels you want to see? These 'd be the steps and the result... If not, ...read more
laurabren on August 15, 2023
Hi all! We have a lot of team members who need access to the narrative/long-form responses that our customers provide on our surveys (specifically, the "please tell us why you chose this score" follow-up question in an NPS survey). We recent read more
1 upvote
6 Replies
Community Manager
August 18, 2023 06:23
Hi @laurabren , Thank you for reaching out to the Community and for the additional information! @Josh thank you very much for your help! I'd li...read more
nilabiska on March 16, 2023
Hello Dear HubSpot Community, Hope you're all doing well. I have a question about the Reports section. Is it possible to create a report in which we can filter the feedback submissions based on subscription packages? I was wondering If we could read more
0 upvote
1 Reply
Community Manager
March 16, 2023 15:00
Hello @nilabiska , thank you for posting in our Community! I would like to share this screenshot with an idea for a report: And invi...read more
Solved
Juliaaa on March 14, 2023
Hi! Is it possible to create a table report about who responded and how (with links to specific contact records)? The default Feedback Survey reports show a pie chart with answers to each question, e.g., "Are you happy with the help provid read more
Accepted solution
Participant
March 15, 2023 09:38
Hi @MiaSrebrnjak , Thanks for your message! Your feedback led me to the exact solution I was looking for: 1) Create a custom report with ...read more
Solved
katherineladue on October 07, 2021
Hi, is it possible to create a report that compares internal team member performance on CSAT surveys? We have a client who is using this as a sort of "support team leaderboard" in their other system and are considering switching to Service Hub, but read more
0 upvote
4 Replies
Accepted solution
Recognized Expert | Diamond Partner
October 08, 2021 08:00
Hi @katherineladue , I'm not saying it isn't possible, but I have never tracked this on an interaction-by-interaction basis. If you have one a...read more
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