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k_intello on September 24, 2020
We'd like to see the average NPS score per Company based on the Contacts' responses. Is it possible in Hubspot to create that calculation via Workflows or some other method? And if so, how? I'd prefer to see it on the Company record rather than read more
3 upvotes
1 Reply
HubSpot Employee
September 26, 2020 03:26
Hey there- Cheers for engaging with the Community. So at present, this isn't totally possible within HubSpot- When it comes to calculation prop...read more
Solved
Office on July 31, 2020
Hello! I try to create a user for Hubspot, but I cant choose to change the user name for some reasson . Can you please help me ? Best Regards
0 upvote
1 Reply
Accepted Solution
Thought Leader
August 01, 2020 01:20
Only the HubSpot user themselves may change their user name -- please see Change your HubSpot user's name .
ColmK1997 on April 08, 2020
Hi Everybody, With my hubspot account I have two accounts, one has all my emails that I've sent off to clients and the other is the whole company's one. I was wondering does anyone know if I can transfer all the data (contacts, leads etc) read more
0 upvote
1 Reply
Community Manager
April 23, 2020 13:22
Hi @ColmK1997 , You can export your contacts , companies, deals, and other records from one account and then import this information into y...read more
mercantile on March 13, 2020
Hi there. I am having an issue printing emails sent that have photographs in. My customer need to print my emails. Any advice Thanks
0 upvote
1 Reply
HubSpot Employee
March 16, 2020 10:16
Hi @mercantile , Let's dive right in! To start, I can confirm that there isn't a direct way to print email/images directly from HubSpot. With th...read more
Solved
arunchahar on January 26, 2020
**bleep** There, First of all thanks for providing this beautiful techology in order to help business. i am a new user with hubspot , i get leads from various source including facebook , however facebook leads gets auto sync to my contacts. once read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
January 27, 2020 08:02
Hey @arunchahar , It sounds like you can make use of Active lists utilizing HubSpot's Lifecycle property . When contacts coming into your sy...read more
amyroberts on January 13, 2020
The navigation menu on in the yellow banner at the top of my screen does not display correctly on my laptop nor is the Title on the featured image clickable. Can anyone help? On other laptops, it displays like this? I'm using Chrom read more
1 upvote
1 Reply
Community Manager
January 22, 2020 15:09
Hi @amyroberts , Can you please share a link to the page you are working on and share any troubleshooting you have tried so far? Thank ...read more
kembe on December 23, 2019
It would appear that I am getting Phishing emails from a noreply@hubspot.com email. It comes in the form of an alert that payment method needs to be updated as a recent transaction failed. Email looks legit, but does not accurately describes what read more
0 upvote
1 Reply
HubSpot Employee
December 26, 2019 08:08
Hi @kembe , To start, this is 100% a phishing email and it was not sent by HubSpot. If any of your colleagues recieved and fell prey to this att...read more
Solved
HPAlloys on August 16, 2019
I don't understand how all of 0-6 can be Detractors, 7-8 Passive and 9-10 Promotors. Seems to really skew the results. Yes, it sets a high bar, but at the same time, leaves little room for error on the customers side. I am seeing positive messages f read more
1 upvote
2 Replies
Accepted Solution
Thought Leader
August 19, 2019 05:07
The Net Promoter system of management and Net Promoter Score (NPS) metric is DEFINED by the original creator -- Fred Reichheld -- not by individual...read more
Kasiek on June 28, 2019
Hi all, I want to send CSAT survey based on tickets. Logic: The ticket is solved, for example through 24h -> send a CSAT questionnaire. Is there a way how to track which ticket triggered action? And further how to track responses corelate read more
3 upvotes
3 Replies
Contributor
July 31, 2019 08:55
I'd also be interested in seeing this
Inge68 on May 11, 2019
I can't complete notes when I'm in the middle of the note the application doesn't allow me to continue
0 upvote
1 Reply
Recognized Expert | Platinum Partner
May 14, 2019 05:34
Hi @Inge68 , Are you still experiencing this issue? Is it happening on mobile or desktop? It sounds like it might be more of a connectio...read more
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