Hello, we are using a ticket pipeline with several automations through our customers journey with our product. I would like to add another automation which would be triggered once a ticket reached a certain stage; I would like to send a NPS read more

Hi there! I know this has been discussed in other ways and found many similar ideas regarding CES/CSAT surveys but I cannot really find a solution to this. It's possible that there is no solution for this, but that would be really disappoint read more

Hello All... We have an internal marketing team and we are looking at using Service Hub to service our global company. We are attempting to move our task management and support of requests all to HubSpot. However, we are struggling to wrap our h read more

There's no way that I can find to have a question show if X is answered, and then a separate question show if Y is answered. Anyone have a solution for this?

I would like to be able to set Japanese holidays

Hello Dear HubSpot Community, Hope you're all doing well. I have a question about the Reports section. Is it possible to create a report in which we can filter the feedback submissions based on subscription packages? I was wondering If we could read more

It would be really helpful if the "cancel or reschedule" meeting pages were customizable to match up with client branding on the initial meeting page.

Hello Team, is it possible to configure feedback survey links in a way that the respondents are not able to respond to/modify the response to a survey beyond X days of receving the link

Hello, I created a CSAT survey (email). I wonder if there is any way to resend the same survey to non-responsive customers for a second or third time?

We are trying to trigger an email to those contacts that left a positive/happy CSAT survey to ask if they wouldnt mind leaving a review on an external review platform. However we're not able to associate the email from teh customer service rep read more

Hi, all! I created a two-question custom feedback survey. The first question is a "Rating" type question and the second question is the "NPS type question. Here's what it looks like in the designer:   When I view the live survey on a desktop read more

Hi guys, Here is my observation: - I can add hidden fields in Forms (eg. needed for UTM information), but not in Feedback Surveys - I can add Campaigns to Forms, but not to Feedback Surveys - I can add dependent fields in Forms, but not in F read more