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ESalas-Porras on March 26, 2024
When I receive an email, it automatically sends a blank reply seconds after receiving the email. I have the free version of hubspot and I dont have an automatic reply settings set. Please help, this is really messing with my relationships I hav read more
0 upvote
1 Reply
Community Manager
March 26, 2024 18:33
Hey @ESalas-Porras , thank you for posting in our Community! Please ensure that there are no other email integration tools or plugins active...read more
BEsson on March 22, 2024
Hi All, I know this has been requested by SO many users, but I am attempting to create a working CSAT survey for my team: My ideal scenario is this- When a ticket status is closed, after 24 hours a CSAT is sent to the customer. I would love t read more
0 upvote
2 Replies
Participant
April 09, 2024 18:25
Thank you for your response and all of your help! It turns out some of the emails did not have a "Ticket Owner," so now that has been sorted the ...read more
Solved
STyson on February 07, 2024
Hi, I can not figure out where I'm supposed to post this. The chat option offered no support and only directed me here. I have a landing page to collect emails for a newsletter ( sillygoosestudios.ca/newsletter) . This is the only landing lage that read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Partner
February 07, 2024 09:55
Hey @STyson if you see the HubSpot logo on the top right of you page it means you have access to that page. From what I can tell it looks like y...read more
HKALYVAS on January 12, 2024
i can not see results from the -search hubspot- button
0 upvote
5 Replies
Community Manager
January 16, 2024 20:30
Hi @HKALYVAS , We're aware that you had this question a few days ago, and we just wanted to check if you've been able to resolve it or if y...read more
Solved
Mr_Yacine on November 13, 2023
It would be a more productive group if we could create a group on Telegram or WhatsApp so we will be able to have phone calls and live chats to share our experience in marketing and learn from each other.
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 14, 2023 00:17
Hi @Mr_Yacine , There is currently no official HubSpot Telegram or WhatsApp group. There are however inofficial groups Discord, if you're look...read more
Neil_C on November 06, 2023
Hi team We are moving from Trello to hubspot, and trello has a feature whereby any specific comment can be directly linked to, and is highlighted A direct link to a comment is possible, but not a *reply* to that comment... is it possible to read more
1 upvote
6 Replies
Participant
November 14, 2023 14:22
https://community.hubspot.com/t5/HubSpot-Ideas/Allow-direct-linking-to-comments-and-replies-to-comments/idi-p/879515#M160601 Upvote away!
Solved
TCF1824 on October 30, 2023
Hi, we are having trouble with serious time lag on Hubspot. Trying to add people to a list using the Filter function and we have a timelag of 3-5 minutes before the list is updated. It would be great to get this logged with the tech team read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
October 30, 2023 06:30
Hi @TCF1824 , While it might not be what you'd expect, this is common in HubSpot and has been for years. I'm sure the product team is aware of...read more
Solved
airwolfke on March 18, 2023
I would like to conduct a simple customer satisfaction survey. I notice that Hubspot has one but it's only available for the PRO user, this is way overkill over me. I would like to upgrade to "starter" but not to pro. Is there another way to use Hu read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 18, 2023 04:51
Hi @airwolfke , There usually aren't any ways to trick HubSpot and make features accessible that require a higher subscription. That's also th...read more
Solved
Samyr on April 11, 2022
Hello guys, I'm having troubles trying to add survey at a application. Apparently the settings is correct, but at the page nothing shows up. And when a try to run hsFeedback.loadSurvey() manually, got this: Idk why neither what could been und read more
0 upvote
2 Replies
Accepted Solution
Community Manager
April 12, 2022 16:01
Hello, @Samyr thank you for providing screenshots about this I would like to add our top experts to this conversation @Kevin-C @daveroma any re...read more
Solved
CecileMJ on October 07, 2021
Hi guys, I would like to add CSAT surveys within the very resolution mail and not send a mail after the resolution mail has been closed. I was thinking of an embedded code within the signature for example. Is that possible? Is this a feature you a read more
0 upvote
6 Replies
Accepted Solution
Top Contributor | Diamond Partner
October 07, 2021 16:30
Hi @CecileMJ From experience I would not embed CSAT into the signature. Delivery of surveys contained in email are highly unreliable a...read more
JTran8 on September 24, 2021
Hello, I was wondering if anyone could help me regarding this issue i've been having with Hubspot. I use Hubspot to communicate with all my work colleagues regarding orders for updates, verification and needs attention. From orders being p read more
0 upvote
3 Replies
Community Manager
October 12, 2021 02:36
Hi @JTran8 Could you attach screenshot in your reponse to this thread along with the steps to reproduce the behaviour? I wasn't able to loca...read more
Solved
AGreatorex on April 21, 2021
My colleague is receiving emails with the subject - New unassigned Live Chat conversation from Unknown visitor. The content in the email has a message from what looks like the live chat but these messages have nothing to do with our company. Why wou read more
0 upvote
2 Replies
Accepted Solution
Community Manager
April 22, 2021 23:52
Hi @AGreatorex , Thank you for reaching out to the HubSpot Community. In the notification email, your colleague can find the account na...read more
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