Timeline on Customer Experience Survey?

[The_Dude]

Our Customer Experience team is 'chomping at the bit' to get going on this.

Any idea of a release date?

This feature was one of the main reasons that we signed up for this.

Also this is no good to us unless it is localized in Japanese.  If we cannot fully customize it for our Japanese clients then send us the (English) strings and we will do it for you.

[vrmow]

360 virtual tour software immerses your audience in every angle of your product, making it ideal for real estate, 3D designers, museums, education, and more.

[hughcollins]

Glad to hear about that. We appreciate your team's enthusiasm for this feature, which was a key reason for your sign-up. We are targeting a release date in the next quarter and will provide a more precise timeline soon. The feature will be fully localized in Japanese to meet your clients' needs. If you require any specific customizations, we can provide the English strings for your translation. Just like Jinxmangaonline, We look forward to delivering a feature that meets your expectations and are open to any further feedback or collaboration.

[MAamir2]

That's fantastic news! Our customer experience team is thrilled about the upcoming surveys, which will provide us with direct insights into our customers' needs and preferences. Customizable questions are especially valuable for reaching our Japanese-speaking customers, allowing us to gather more accurate feedback by respecting their language and culture. Just like Brownstone Law's tailored legal services, we're committed to refining our approach for better results.

[DAmelia]

---

That's fantastic news! As part of our customer experience team, we're eagerly anticipating the release of the customer experience surveys. We're looking to gather valuable insights directly from our customers to understand their needs, preferences, and areas where we can improve our products and services.

Having customizable survey questions is a game-changer, especially for reaching out to our Japanese-speaking customers. It allows us to tailor our surveys Black Essentials Hoodie to their language and cultural preferences, ensuring that we gather accurate and meaningful feedback.

[cambria · Accepted solution]

Hey! I'm the Product Manager on the Feedback tool and happy to say that we'll be releasing the customer experience surveys within the next weeks. I can update you again when it's ready. 

Curious to hear what your customer experience team is looking to do with these surveys? 

Also, the survey question will be fully customizable so you can use it in Japanese.

[Meranda]

We would be interested in learning more about customizing surveys for customer feedback. We had expected this tool to function more like Survey Monkey - the faces method does not work for us. 

[The_Dude]

@cambria

Thanks for the reply.  Our Customer Experience team is looking for something that is customizable similar to what is available with Google Forms.  

We are looking forward to the release of your product.

[roisinkirby]

No public roadmap as of yet @The_Dude but all this feedback is being passed on directly to the Service Hub product team. Stay tuned for updates here.