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JJD2000
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Survey Questions

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Hey community.

I'm encountering an issue while editing a duplicated survey. The form requires feedback properties for consultations. Although I duplicated the form successfully, I cannot modify or add the necessary feedback property. For example, when I try to copy a section of multiple choice questions I am unable to edit or change it but prompted to create a new property.

Any help or advice is greatly appreciated.

Thanks

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karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Survey Questions

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@JJD2000 the second screenshot suggests that you haven't linked the question with a feedback property, see the second red warning "Your question needs a feedback property" and the button "Create feedback property" below. Is this not working?

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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4 Respostas 4
JJD2000
Membro

Survey Questions

resolver

Thanks for the help I've figured it out now!

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karstenkoehler
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Survey Questions

resolver

Hi @JJD2000,

 

Can you please share screenshots or a screen recording of what you're experiencing?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

JJD2000
Membro

Survey Questions

resolver

Sure, please see below: 

1st image is of the duplicated section of questions and the 2nd is the options given. Any ideas? Cheers

hs1.png

hs.png

  

0 Avaliação positiva
karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Survey Questions

resolver

@JJD2000 the second screenshot suggests that you haven't linked the question with a feedback property, see the second red warning "Your question needs a feedback property" and the button "Create feedback property" below. Is this not working?

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.