Survey - Detailed following question

[Taxi1989]

Hey guys,

would be great to have the opportunity to ask prospects / customers answering our survey more detailed in a following question which pops up right at the moment they rate with a certain scale.

For e.g. we would like to ask more detailed if the prospect rates on a scale 1 (bad) to 5 (excellent) with 3 or worse, why that or what is the reason for the rating.

If the prospect answers with 4 or 5, there should nothing pop up and the survey should go on.

Would be great to get more insights for improvement.

Thank you

[kvlschaefer]

Hi @Taxi1989,

Thank you for your valuable feedback! 

This would be a helpful feature indeed to collect more insights.

I would encourage you to upvote this related idea in our Ideas Forum! 🙂

Best,

Kristen