Customer Feedback Tool

Samyr
Member

Setting Survey at webpage

SOLVE

Hello guys,
I'm having troubles trying to add survey at a application.
Apparently the settings is correct, but at the page nothing shows up.
And when a try to run hsFeedback.loadSurvey() manually, got this: 

Samyr_0-1649713443865.png

Idk why neither what could been undefined, and if i access the link, got this: 

Samyr_2-1649713555743.pngSamyr_3-1649713569601.png

Any tip?

 

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1 Accepted solution
PamCotton
Solution
Community Manager
Community Manager

Setting Survey at webpage

SOLVE

Hello, @Samyr thank you for providing screenshots about this I would like to add our top experts to this conversation @Kevin-C @daveroma any recommendations to @Samyr matter? Thank you!

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2 Replies 2
PamCotton
Solution
Community Manager
Community Manager

Setting Survey at webpage

SOLVE

Hello, @Samyr thank you for providing screenshots about this I would like to add our top experts to this conversation @Kevin-C @daveroma any recommendations to @Samyr matter? Thank you!

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




0 Upvotes
Samyr
Member

Setting Survey at webpage

SOLVE

Hi @PamCotton, thank you for the support, somebody messed up with the settings, how i hadn`t access to confirm that everything was ok before i come here, couldn`t solve before, but it worked now after they correct the settings on creating the survey, on the front-end the configuration was fin

0 Upvotes