Customer Feedback Tool

NKieran_Hyve
Participant

Same question across different surveys

SOLVE

We're about to create around 50 surveys with questions that are repeated across the surveys, these will be used annually or bi-annually, so repeated again the next year. We need to create a property per question per survey.

 

As the questions are the same, there's a change they'll be mixed up. I've created a group for the properties but when building surveys they don't show the groups in the same way that forms do. 

 

Has anyone found a way round this?

1 Accepted solution
OPerek-Clark
Solution
Top Contributor | Elite Partner
Top Contributor | Elite Partner

Same question across different surveys

SOLVE

Thanks for tagging me @BérangèreL!

 

Hi @NKieran_Hyve, I'd recommend editing the Label for the Feedback Submission Properties to have a unique identifier so that allows you to choose the correct one.

 

Then you should be able to edit the question, placeholder text and/or help text to be the standard question you ask across forms.

 

I hope this helps!

 

 

View solution in original post

2 Replies 2
OPerek-Clark
Solution
Top Contributor | Elite Partner
Top Contributor | Elite Partner

Same question across different surveys

SOLVE

Thanks for tagging me @BérangèreL!

 

Hi @NKieran_Hyve, I'd recommend editing the Label for the Feedback Submission Properties to have a unique identifier so that allows you to choose the correct one.

 

Then you should be able to edit the question, placeholder text and/or help text to be the standard question you ask across forms.

 

I hope this helps!

 

 

BérangèreL
Community Manager
Community Manager

Same question across different surveys

SOLVE

Hi @NKieran_Hyve,

Great question, that's exactly why the Community is here for!

I'd like to invite a couple of subject matter experts to this conversation: Hi @danmoyle@beeginman and @OPerek-Clark can you think of a workaround to help @NKieran_Hyve, please?

If anybody else has anything to add and/or share, please feel free to join in the conversation 🙂

Thanks a lot 🌟 and have a lovely day!

Best,
Bérangère


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