Priority order in tickets table should be High, Medium, Low NOT High, Low, MediumSOLVE
Sep 15, 2018 7:12 PM
Priority order in tickets table should be High, Medium, Low NOT High, Low, Medium.
When you sort the tickets table by the priority column the sort order becomes High, Low, Medium or if you sort in the other direction, Medium, Low High.
The sort order SHOULD be High, Medium, Low OR Low, Medium, High.
I was going to put 1.High, 2.Medium, 3.Low on the labels in Priority property in the Tickets property group, but the lables cannot be edited.
So can Hubspot sort this out and give us the correct sort order please.
Solved! Go to Solution.
Sep 16, 2018 11:36 AM
You make a really good point here.
It would seem, based on your explanation, that HubSpot is sorting those values alphabetically, which makes sense in most other cases. Since the priority property is un-editable, I think it would be good to be able to sort by the actual priority.
Sorry to ask you to type all this again, but you should post it over in the ideas forum and then add a link back here so that people finding this thread can vote on and support your suggestion.
Hope this helps.