Opened email notifications

New Contributor

I am getting notifications that my emails are opened the moment I send them.  I tested this with my co-worker and got the immediate notification and he did not open it.  Why is this happening and how can I trust the notifications??

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Resident Expert

@jeffw  I had a similar issue about a year ago.  Please forgive my stumbling to recall.

 

Where are you sending the emails from? (crm, a browser, outlook, a tablet or phone)

 

I think the issue had to do with my phone. 

 

 

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