Customer Feedback Tool


Multiple NPS submissions?

As I was researching how to assist a client with updating an NPS rating they left and want to change, I stumbled across another client who submitted three ratings. How was this possible? 


NPS Submissions.png

1 Reply 1
Community Manager
Community Manager

Multiple NPS submissions?

Hi @sanicholas, thank you for providing this information, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screen share if necessary. 


Thank you,



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