How to use HubSpot CTAs to trigger simple survey responses in email

Occasional Contributor

I want to put the faces at the end of my email, so people can rate my service from the email. I haven't found a way to do it. If anyone can help with a comprehensive explanation, I will appreciate it.

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Regular Advisor

Hey @pereoz 

 

I don't think there's a way to embed a customer satisfaction survey at the end of an email like via a footer.  But your subject of the post, "How to use HubSpot CTAs to trigger simple survey responses in email" I think I can help with.  It's a multistep process, and others might have a better soltuion:

 

1 - Create a workflow that when a user clicks your CTA a ticket is made with a unique property, in this case "Test CTA".s1.png

 

2- Create a survey that looks for the "Test CTA"

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Let me know if this helps!

 

Chris Bryant | Your Dedicated HubSpot Expert