Customer Feedback Tool

RvdVelden
Member

How can I remove the email field in a customer survey?

I would like to push a customer satisfaction survey on a web page without the final question where we ask our customers to fill in their email address. Is it possible to remove this field, so customers can hit the 'Submit' button directly?hubspot_comm_feedback.png

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PamCotton
Community Manager
Community Manager

How can I remove the email field in a customer survey?

Hey @RvdVelden thank you for posting in our Community!

 

The email is a necessary property to collect this feedback, this way we will be able to associate with the contact in your HubSpot account.

I want to share this knowledge base here with more information.

 

Kindly,

Pam

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