Customer Feedback Tool


Customer satisfaction feedback PRO needed

I would like to conduct a simple customer satisfaction survey.

I notice that Hubspot has one but it's only available for the PRO user, this is way overkill over me. I would like to upgrade to "starter" but not to pro. Is there another way to use Hubspots survey tool or is the only solution to use a third party tool like SurveyMonkey and use the Hubspot integration?



1 Reply 1
Hall of Famer | Partner
Hall of Famer | Partner

Customer satisfaction feedback PRO needed

Hi @airwolfke,


There usually aren't any ways to trick HubSpot and make features accessible that require a higher subscription. That's also the case with customer satisfaction surveys. If you want the feature, you'd have to upgrade to Professional.


Yes, you would have to integrate a third-party solution.


Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


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