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Customer feedback recipients - more enrollment options

folked
Top colaborador(a)

Currently customer feedback surveys can only be enrolled to contacts based contact properties, company properties, deal properties, and ticket properties.

 

Please add the same options we have in workflows, e.g. list membership, form submission, Event, Workflow status, Import etc.

1 Solução aceita
aebhinnugent
Solução
HubSpot Employee
HubSpot Employee

Hey there! 

 

Whilst this option is currently not possible within the customer feedback tool, I have received an interesting idea from another customer which you could use as a workaround to achieve your goal. 

 

 

Finally, in your customer feedback survey you could then choose this new custom property as your enrollment trigger in order to send to contact's who are a member of a certain list. 

 

I hope this workaround helps in the meantime ! 🙂 

 

Aebhín 

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4 Respostas 4
HanzWil
Colaborador(a)

This should really be added to HS. It's amazing this is not a thing yet.

0 Avaliação positiva
aebhinnugent
HubSpot Employee
HubSpot Employee

Happy to help @folked ! 🙂 

0 Avaliação positiva
folked
Top colaborador(a)

Thanks Aebhín. Great idea. This will do it for now.

0 Avaliação positiva
aebhinnugent
Solução
HubSpot Employee
HubSpot Employee

Hey there! 

 

Whilst this option is currently not possible within the customer feedback tool, I have received an interesting idea from another customer which you could use as a workaround to achieve your goal. 

 

 

Finally, in your customer feedback survey you could then choose this new custom property as your enrollment trigger in order to send to contact's who are a member of a certain list. 

 

I hope this workaround helps in the meantime ! 🙂 

 

Aebhín